TERMS & CONDITIONS

Welcome to the PSEG Long Island My Account website. These pages describe the terms governing your use of our Website and our Privacy Policy regarding collection of your personally-identifiable information ("Policies"). Please read these pages carefully, because by visiting or using our site, you agree to comply with the terms of the Policies.

Agreement; Modifications to this Statement

By using our website, you indicate that you agree with the terms of our Policies. If you do not agree with them, please do not use our website. We may revise the Policies at any time for any reason and will post any changes on this website. If you continue to use our website after we post a change, this means you agree with the new terms of the Policies.

Customer Information

PSEG Long Island, we intend to give you as much control as possible over your personal information. Utilization of the My Account service is strictly voluntary and the option is provided to you as a means to make accessing your account more convenient and to provide you with options for tailoring your payments, bill delivery, billing programs and MyAlert choices based on your preferences.

The information gathered from the site is used in one of four ways:

• To provide you with information about products, services, news and events
• To allow you to make payments, review or download bills and inserts, and report an outage
• To allow you to use, purchase and/or download products and start, stop or move services, and
• To gather broad demographic information about user trends

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information.

User Conduct

You agree not to send or otherwise make available content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, or contains hate speech.

Security

The site has security measures in place to protect the loss, misuse and alteration of the information under our control. When we ask users to enter sensitive information (such as an account number or social security number), that information is protected with security software. All My Account services on our website are totally voluntary. If you do not feel comfortable submitting information over the Internet, please call a customer service representative at 1-800-490-0075.

Copyright and Trademark

material on our website is protected by United States and international copyright law. You must abide by all copyright restrictions contained in our website. You may not reproduce, distribute (in any form including over any local area or other network or service), enter into a database, display, perform, create derivative works of, sell, license, or otherwise use any materials (including computer program and other code) in our website, except that you may download material from our website in the form of one machine readable copy that you will use only for personal, noncommercial purposes, and only if you do not alter the material or remove any trademark, copyright or other notice displayed on the material. Linked Websites Our website may contain links to other sites. We are not responsible for the practices or the content on any other site. Be sure to read the terms of use and privacy policies that govern your use of these other sites. Because we are not responsible for the availability of these outside resources or their content, you should direct any concerns regarding any other sites to the administrator or web master of such sites.

Disclaimers

UR WEBSITE IS AVAILABLE "AS IS" AND "AS AVAILABLE." WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS AND INACCURACIES IN MATERIALS AVAILABLE THROUGH OUR WEBSITE. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN OUR WEBSITE. TO THE MAXIMUM EXTENT PERMITTED UNDER LAW, WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE (EVEN IF THE PURPOSE OR INTENDED USE HAS BEEN DISCLOSED) WITH RESPECT TO OUR WEBSITE OR ANY MATERIAL ON OUR WEBSITE, SERVICES OR GOODS THAT ARE AVAILABLE, ADVERTISED OR SOLD THROUGH OUR SITES. ALTHOUGH WE INTEND TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES, WORMS, "TROJAN HORSES" OR OTHER DESTRUCTIVE FEATURES TO OUR WEBSITE, WE DO NOT GUARANTEE OR WARRANT New Section 1 Page 7 DESTRUCTIVE FEATURES TO OUR WEBSITE, WE DO NOT GUARANTEE OR WARRANT THAT OUR WEBSITE OR MATERIALS THAT MAY BE DOWNLOADED FROM OUR WEBSITE DO NOT CONTAIN SUCH DESTRUCTIVE FEATURES. WE ARE NOT LIABLE FOR ANY DAMAGES OR HARM ATTRIBUTABLE TO SUCH FEATURES. YOU RELY ON OUR WEBSITE AND ANY MATERIALS AVAILABLE THROUGH IT SOLELY AT YOUR OWN RISK.

Limitation of Liability

PSEG LONG ISLAND LLC, LONG ISLAND ELECTRIC UTILITY SERVCO LLC, LONG ISLAND LIGHTING COMPANY D/B/A LIPA, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, TRUSTEES, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS ARE NOT LIABLE FOR (1) ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST REVENUES OR PROFITS, LOSS OF BUSINESS, OR LOSS OF DATA) ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, SITE SERVICES, SITE MATERIALS, THIS AGREEMENT OR YOUR USE OF THEM, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED IN TORT, CONTRACT OR LEGAL OR EQUITABLE THEORY OR (2) ANY CLAIM, LOSS OR INJURY BASED ON ERRORS, OMISSIONS, INTERRUPTIONS OR OTHER INACCURACIES IN OUR WEBSITE, INCLUDING ANY CLAIM, LOSS OR INJURY THAT RESULTS FROM YOUR BREACH OF ANY PROVISION IN THIS AGREEMENT.

Indemnification

You agree to defend and indemnify PSEG Long Island, LLC, Long Island Electric Utility Servco LLC, Long Island Lighting Company d/b/a LIPA, and their respective officers, directors, trustees, parents, subsidiaries, affiliates, agents, and licensors against all losses, expenses, damages and costs, including reasonable attorneys' fees, they incur as a result of your violation of these Policies, or, if you are a subscriber to any of the services on this website, your failure to fulfill any obligations relating to your account, whether incurred by you or any other person using your account. Governing Law and Forum Selection Use of this website shall be governed by and construed in accordance with the laws of the State of New York, without regard to principles governing conflict of laws, and any claims or suits arising out of such use shall be litigated in New York.

Severability

If any provision of these Policies is determined to be unlawful, void, or unenforceable, then that provision will be deemed severed from these Policies and will not affect the validity and enforceability of any remaining provisions. If the foregoing limitation is held to be unenforceable, our maximum liability will not exceed the amount you paid, if any, for use of our website during the period when your claim accrued. Some jurisdictions do not allow the limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you.